System requirements for the repair and servicing information
- Adobe Acrobat Reader (to open PDF documents)
- Operating system: Windows 10 or later is recommended (Please note that ODIS has other system requirements)
- Web browser: Microsoft Edge, Mozilla Firefox (with other browsers some of the functions used cannot be used or can only be used with limitations)
System requirements for the Offboard Diagnostic Information System software
The Offboard Diagnostic Information System software is the programm that provides you with an interface that complies with SAE J2534 (diagnostic interface). With this software it is possible to diagnose all vehicles from Volkswagen Group lmport (China) Co., Ltd..
Furthermore, you have access to the following information during the vehicle diagnosis:
- Vehicle data
- Repair manuals
- Circuit diagrams
- Field actions
- Technical product information
This information is only available in the diagnostic software during an active diagnostic session.
The following requirements must be met in order to operate the Offboard Diagnostic Information System software:
- Operating system: Microsoft® Windows 10 (64 Bit) with Microsoft Edge, Mozilla Firefox
- CPU: at least 1 Ghz, recommended: 2 GHz dual-core processor
- RAM: at least 2 GB, recommended: 4 GB + activated virtual memory
- Hard drive: at least 15 GB free memory (per brand approx. 4 GB base + 1 GB for each language installed)
- Graphics: at least 800 x 600, recommended: 1024 x 768
- Miscellaneous:
- One free USB port for the diagnostic interface
- DVD drive
- Online connection
The following VAS diagnostic interfaces are supported:
- VAS 6154 (WLAN capable) (Windows 10)
- VAS 5054 (wireless via Bluetooth) (Windows 10)
- VAS 5055 (cable via USB connection) (Windows 10)
In addition to the indicated VAS diagnostic interfaces, other SAE J2534-compliant diagnostic interfaces are supported by the Offboard Diagnostic Information System. To start up, the relevant box should be connected with the diagnostic tester via the USB port and the appropriate driver software installed. Administrator rights are required for the software installation.
Password Security
The password policy of the Volkswagen Group lmport (China) Co., Ltd. has been adjusted and is valid for all applications, such as Offboard Diagnostic Information System and GeKo.
Please note that the replacement of the dealer portal with the Group Retail Portal is currently in the transition phase. The procedure for changing your password will differ depending on when your Global User ID was generated.
Proceed as follows to be able to change your password every 90 days:
- If your access was generated before 25.03.2022, the password will need to be changed using the dealer portal. Use this link to log in:
https://dealerportal.vw-group.com - If your access was generated after 25.03.2022, there is no way to log on to the dealer portal directly. You access the dealer portal via the respective application tile on the Group Retail Portal. To do so, your Group Retail Portal access must be linked to the dealer portal access. If this is not the case, you can do this on the Group Retail Portal using the "Link user account" function. Please contact the importer responsible for your market with any further questions. Use this link to log in:
https://grp.volkswagenag.com
To change the password every 90 days, you have to log in via the following link: https://dealerportal.vw-group.com/login/login_en.html
To be able to login, you have to select "Login with Global-UserID".